Third Party Reviews Reviews For Sport Clips Haircuts of Waterford Lakes Town Center

2 rating

Have a concern? They will take down your number and never call you. Wait a few weeks and call them instead? The person who handles any concerns is on vacation this week and will call you once they are back. That was the last I heard from them MONTHS AGO. This location refused to give me a corporate number to call, they would only take mine and would ?call me?. If a company does that to you, take it as a red flag that they really don?t care about customer concerns. Although they did give a decent haircut. What was my concern? An MVP package is a haircut, shampoo, massage, and towel. I went shortly after things began to reopen earlier this year. My first visit to sports clips. They had a ?double MVP? deal printed out on each window, simply saying ask you stylist for details. They way it was described to me, it seemed like I would be getting a second haircut for the price of one. I was stoked and jumped right on it. Turns out, that?s not at all what it means. You get double the towel and massage and that it. The second haircut is a trim. They did offer to give a second haircut when I returned a couple months later for my second cut and after about 20 minutes of me trying to figure out why I didn?t get a second haircut from a ?double MVP? when a single MVP included a haircut. I decided to get my haircut elsewhere because I didn?t want to get a haircut by the people I was just blaming for tricking me out of more money than originally intended. I just wanted to share my experience with corporate and I would have been happy. Calling it a ?double MVP? is misleading. Instead of hearing my concerns I was sent in loops, I was never called, and concerns never heard. Such disrespect is why this review is here now.

4 rating

I went for a typical fade and haircut. The stylist was very professional and the cut was great. It was my first time at this location and was told the double MVP would be a free add on for my first visit. I think it may have been a mistake on the system or who input my cut as after-the-fact I did realize I was charged for the full cut. Hopefully I can get that corrected, otherwise the cut and service was great!

5 rating

You can upgrade your service to receive a hair wash as well as scalp and shoulder massage.

Rated 4.4 out of 5.0 based on 95 Client reviews

2
Dillon K. | August 20, 2021 Google

" Have a concern? They will take down your number and never call you. Wait a few weeks and call them "

4
Brandon B. | July 15, 2021 Google

" I went for a typical fade and haircut. The stylist was very professional and the cut was great. It "

5
Jaime M. | June 10, 2021 Google

" You can upgrade your service to receive a hair wash as well as scalp and shoulder massage."

5
Dan H. | June 9, 2021 Google

" Great experience. Friendly staff. I will return again!!"

5
Mike P. | June 8, 2021 Google

" Five star"

5
Michael E. | May 30, 2021 Google

" Really took good care of me. Did not rush. Really good haircut, and stylist take time to do a great"

5
Lizzy P. | May 14, 2021 Google

" Took our fussy 5 year old for a boy cut and the woman was super friendly & patient. Great exper"

5
Edward M. | May 13, 2021 Google

" Grayce is an excellent stylist - highly recommended - professional yet personable - listens to cust"

4
Nicholas M. | May 11, 2021 Google

" Nice stylists, quick work and provide exactly what youre looking for, im not much of a sportsman bu"

5
Lee C. | May 1, 2021 Google

" Was a nice experience. Got there and it wasn't crowded and it was very clean. Stylists all wore mas"