Normally, I get a good haircut from this store, however today I decided I wanted to change my style. The stylist I normally had was not there today, but I did not think this was going to be a big deal. I went up with the first stylist available (Grayce). I had pictures of the style I wanted and explained to my stylist how I wanted my hair before the haircut started. As the haircut is going on, I notice none of the changes I had asked for being implemented. I tried explaining again in the middle of the haircut that I wanted it to go a specific way, and the stylist just said she was getting to it. I leave the store with exactly the same style that I came in with, but shorter. A bit disappointing after receiving good haircuts before.