Reviews For Sport Clips Haircuts of Waterford Lakes Town Center

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5 rating

I am a regular at SportClips. I was very disappointed with the appointment system this visit. My recommended arrival time was 12:38. I was waiting in my car for the text to come in because of the COVID-19. At 12:26 I received a text that said my stylist would be available within 15 min. At 12:32 I got a text that said my stylist was available to proceed to the door. At 12:36 I approached the door and my stylist said she had to take someone first and that I would have to wait approx 30 min. I told her I just got the text to come to the door and she said she had to take that person first. The appointment system is not only useless (in my opinion), it's going to lose SportClips customers. My Wife and daughter had to drop me off and I was left there standing in 90+ degree weather for 30 minutes. Unsat! The reason I'm giving this 5 stars is because my stylist had to abide by SportClips rules, so it wasn't her fault and the fact that she is by far the best stylist I've ever had. SportClips, fix your appointment system now!!!!

Reply from Sport Clips Haircuts of Waterford Lakes Town Center:
Thank you so much for letting us know about your experience, Brian. We apologize for the inconvenience with online check in and we will be reaching out to your directly. Again, we apologize that your expectations and needs were not exceeded during your visit with us.

3 rating

Place is good nice people.Danielle cuts hair good and she always makes sure she asks exactly how u want ur hair cut.However it’s not a cheap place $20 not including a tip for a quick haircut without ur hair even getting washed is pricey.

2 rating

Normally, I get a good haircut from this store, however today I decided I wanted to change my style. The stylist I normally had was not there today, but I did not think this was going to be a big deal. I went up with the first stylist available (Grayce). I had pictures of the style I wanted and explained to my stylist how I wanted my hair before the haircut started. As the haircut is going on, I notice none of the changes I had asked for being implemented. I tried explaining again in the middle of the haircut that I wanted it to go a specific way, and the stylist just said she was getting to it. I leave the store with exactly the same style that I came in with, but shorter. A bit disappointing after receiving good haircuts before.

Rated 4.2 out of 5.0 based on 6 Client reviews

5
Brian L. | June 20, 2020 Overall Experience

"I am a regular at SportClips. I was very disappointed with the appointment system this visit. My re"

3
Mike A. | September 11, 2018 Haircut

"Place is good nice people.Danielle cuts hair good and she always makes sure she asks exactly how u w"

2
Caleb D. | May 1, 2018 Stylist

"Normally, I get a good haircut from this store, however today I decided I wanted to change my style."

5
Ricky P. | April 18, 2018 Stylist

"Jennifer and Starr are great!"

5
Tate L. | October 11, 2017 Haircut

"nice haircut"

5
Jennifer B. | September 25, 2017 Overall Experience

"All the staff are amazing, very friendly and fun environment, I get to watch sports. I love the Tea"